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How to Get a Custom Plan
We offer a range of proxy plans to cater to different needs and budgets. However, we understand that some customers require more specialized solutions than our standard plans offer, which is why we also provide custom plans.
Our custom proxy plans are designed for larger B2B customers with a minimum budget of $2,000 per month. These plans offer ...
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Guidelines for Managing Multiple Proxy Plans
Introduction: We offer a diverse range of proxy products and plans to suit various needs. Understanding how to effectively manage and select these plans is crucial for optimizing your proxy usage. This guide is here to help you navigate our offerings and make the best choices for your specific requirements.
Understanding Our Product Range: At Li...
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How to Buy a Plan
Buying a plan for our proxy service is a simple process that will allow you to start using our proxies for your online activities.
Create an Account: Before you can buy a plan, you need to create an account with us. This will allow you to manage your plans and billing information in one place. To create an account, go to https//www/liveproxie...
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How to Renew a Plan
Renewing your proxy plan is essential to ensure uninterrupted access to our services. To renew your plan, simply visit the pricing page associated with the product/plan you would like to renew on our website. Select the plan you want to renew and follow the prompts to complete the renewal process.
Renewing your plan is important for several reas...
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Understanding the Rollover
The rollover feature is a useful tool for Live Proxies' traffic metered plan users that allows them to carry over their unused data from one plan to the next. By using this feature, you can avoid wasting bandwidth(data), gain more flexibility in data usage, and even save money.
To use the rollover feature, you'll need to purchase a traffic meter...
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Understanding Rotating and Static Proxies
At Live Proxies, we offer two main types of proxy solutions: Rotating Residential | Mobile IPs and Static Residential IPs. Both are designed to meet different needs, and here’s an overview to help you understand which is the best fit for your requirements.
Rotating Residential | Mobile IPs
Rotating proxies are powered by residential and mobile I...
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Static-Residential Proxies
Static-Residential proxies are a type of proxy that provides a stable and consistent connection for users who require the same IP address for the entire duration of their plan(s). Unlike rotating proxies, these proxies with static IP addresses that don't change, making them ideal for users who need to consistently use the same IP addre...
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How frequently are the end IPs replaced?
The proxies come with a sticky session, ensuring each session lasts for a minimum of 60 minutes. Meanwhile, the end IPs behind the proxies are replaced randomly when they're inactive. For instance, if you choose a plan with 500 IPs, you'll receive 500 unique IPs at any given moment. Over a 30-day cycle, you could access up to 750 unique IPs, wit...
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Rotating-Residential Proxies
Rotating residential proxies offers real device peers and frequently rotating IPs to give you the best possible success rate for many use cases, including reselling, botting, price comparison, SERP, web monitoring and more. Benefits of Rotating-Residential Proxies
Rotation: The frequent rotation of IPs means that users are less likely to encou...
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Rotating-Mobile Proxies
Rotating-mobile proxies are a cutting-edge product that utilizes real mobile device peers with constantly rotating IP addresses. This product is ideal for use cases such as mobile ads verification, testing mobile apps, marketplaces and more. Rotating-mobile proxies only pull IPs from mobile carriers, providing more reliable and secure connection...
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US-State Proxies
We're proud to offer US state-level proxies for specific states such as California, Texas, Florida, and more. These proxies are available exclusively under our rotating residential proxy product. US state-level proxies allow users to access websites and content that are only available in specific regions. Our US state-level proxies are among the...
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Country Proxies (United States, Canada, United Kingdom)
We offer three primary regions for our proxy network: US, CA, and the UK. Each region has unique advantages and use cases.
The US is the most popular proxy location for many use cases due to its wide availability and are commonly used for websites that require a US-based IP address.
The CA proxies are ideal for websites that require a Canadian I...
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Random Location Proxies (RL)
This pool is not tied to a specific region and consists of IPs from any country except for the US, Canada, and the UK.
RL offers the same high-quality, reliable proxies as our other region-specific plans but at a more affordable price point. By choosing this plan, you'll get access to a diverse range of IPs that can help you carry out your onlin...
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Understanding Data Usage
Live Proxies is dedicated to providing efficient and cost-effective bandwidth(data) usage for our users. To achieve this, we count only downloaded data towards usage, which helps users maximize their plan's capabilities and avoid unnecessary costs. We offer both metered and unmetered traffic plans, each suited for different usage requirements. O...
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Unmetered Traffic Plans
Unmetered traffic plans offer users the freedom to use as much bandwidth(data) as they need, whenever they need it, without worrying about exceeding any limits. This is particularly beneficial for users who frequently download or stream large files, engage in heavy online gaming, or run resource-intensive applications.
However, there a...
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Can I carry over unused data from one plan to another?
Yes, you can carry over unused data from an active plan to a standby plan, but there are certain conditions. The plans must be the same product type, meaning they should have the same specifications such as the number of IPs and plan size. Additionally, it's important to purchase the standby plan before the active plan expires. If the standby pl...
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Metered Traffic Plans
With a metered traffic (data)plan, users have the option to choose the amount of data they need, allowing them to scale their activities with more IPs at different rates.Here are some of the key benefits of metered plans at Live Proxies:
More IPs: Unlike unmetered traffic(data) plans, metered plans offer a high number of IP addresses...
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Understanding the Rollover
The rollover feature is a useful tool for Live Proxies' traffic metered plan users that allows them to carry over their unused data from one plan to the next. By using this feature, you can avoid wasting bandwidth(data), gain more flexibility in data usage, and even save money.
To use the rollover feature, you'll need to purchase a traffic meter...
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Why are some entries missing from the dashboard usage analytics?
If you notice that some entries are not displayed in the dashboard usage analytics, it could be due to their query size being less than 0.001 GB or you haven't send any successful traffic yet. In order to provide a more streamlined and relevant view of your usage data, entries with extremely small query sizes are excluded from the display.
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How long does it takes for the dashboard to fetch the traffic data?
It typically takes around 5-10 minutes for the dashboard to display the most up-to-date traffic data.
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What does "Standby" plan mean?
The "Standby" plan is a feature that allows users to queue multiple plans, where the next plan will automatically be activated when the current plan runs out of data or expires. The expiry time and data usage of the standby plan starts when the current active plan has expired. This process happens seamlessly, without any disconnection.
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Do I need to whitelist my source IPs for each active plan?
For unmetered traffic plans, IP whitelisting is mandatory to comply with our ethical usage policy. However, please note that there are limitations on the number of source IPs that can be whitelisted. A maximum of 3 IPs can be whitelisted for each active unmetered plan. For metered plans, IP whitelisting is optional, but users may whitelist up to...
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Why am I seeing URLs that I didn't send any traffic?
There are several reasons why this may occur. Sometimes, the target website may redirect the user to a different website during the session, which may result in different domains being accessed. Additionally, the bot/tool may send pings to different URLs as part of its code. Finally, the target website may use a content delivery network (CDN) su...
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What does network status 407 mean?
A 407 status code, indicating authentication failure, could result from the following scenarios:
You have an inactive or expired plan.
You're using an unmetered traffic plan without having whitelisted a source IP address.
Traffic is originating from an unauthorized IP.
You're relying on an outdated proxy list.
How to Resolve?
Double-check yo...
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Is whitelisting source IPs required for using Live Proxies?
Whitelisting source IPs is not required for metered traffic plan users, but it is an optional security feature that they can choose to utilize. However, unmetered traffic plan users must whitelist their source IPs before they can start using their proxies.There have been instances where bots or applications utilized the task proxies from users' ...
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Does Live Proxies offer auto-renewal for plans?
No, we not offer auto-renewal for plans. Users must manually purchase their plans each time. However, users can choose to receive reminder emails through their dashboard.
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Can I buy and use different plans on one account?
Yes! We allow our users to use multiple different proxy plan types on a single account, providing the ability to meet all their various needs.
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What's the delivery time after the purchase?
After purchasing a plan, your proxies will instantly show up on your dashboard but the network activation may take up to 20 minutes.Trying to utilize your proxies directly after the purchase will result in connection errors, so please wait at least 20 minutes.
If you still face connection problems and can't troubleshoot the issue, feel free ...
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Where can I find a discount code?
We're always looking for ways to reward our users and show appreciation for their support. To that end, we offer various discount codes on our Discord server and Twitter page. If you can't find a discount code that fits your needs, feel free to open a ticket and we'll do our best to assist you.
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Can all geolocations be used in one plan?
We offer our plans for specific geolocations such as the US, CA, UK, and RL (mixed pool, excluding US, UK, and CA), and you need a separate plan for each location.
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