At Live Proxies, we want to make sure our customers are satisfied with our products and services. Below you'll find our refund policy, which outlines our approach to refunds and exceptions.
We have a no-refund policy for our digital products. This is due to the technical nature of our product and its dependence on third-party software and services. However, we strive to provide high-quality products and services to all our users.
There are certain circumstances under which refunds may be issued. If there is a technical issue on our end that prevents the user from accessing the product, we will compensate the user with free data or a free extension. If a user accidentally purchases the wrong product and has not used it, they may request a refund within 3 days of purchase.
Our services are offered on a manual basis, and we do not offer auto-renewal or subscription services. Clients make purchases with full knowledge of the product and its features.
Refunds are subject to limitations. We will only issue a refund if the user has not used the product or service, and the refund request is made within 3 days of purchase.
This policy is governed by the laws of the United States of America, without giving effect to its conflict of laws provisions.
Our no-refund policy is communicated to customers before they finalize their purchase on the Stripe or PayPal checkout page. By clicking the box to confirm the purchase, the user acknowledges and agrees to our refund policy.
Any disputes arising under or in connection with this policy shall be resolved exclusively through binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association.
We reserve the right to modify or update this policy at any time without prior notice to you.