Support & Reliability | Live Proxies
Find out how we support our clients and maintain a stable, high-performance network. From response times to uptime guarantees, we’re committed to keeping your operations running smoothly.
- How does the Zone feature on the dashboard work? The Zone feature helps you track proxy usage across different users or environments, even when they all share the same account credentials. For example, if you have a team of 5 people or run multiple VPS setups (e.g., VPS1, VPS2, VPS3), you can enable Zones and assign a unique label to each user or environment. The dashboard will then display da...
- How reliable is the network, and what is the uptime? At Live Proxies, reliability and speed are core to our infrastructure. We deliver sub-1-second response times and maintain over 98% uptime, even under heavy load—thanks to global load balancing, system redundancy, and continuous monitoring. Whether you’re running real-time scrapers, automation workflows, or data-heavy tasks, our network is built...
- Support & Customer Success Live Proxies offers 24/7 live technical support to keep your operations running smoothly. From setup to scaling, our team is here to help with any issue, anytime. Enterprise customers get a dedicated account manager and a private Discord channel for direct access to our tech team, ensuring fast responses, real-time troubleshooting, and personali...